General Objective:

Creating the appropriate natural conditions for a good workflow, supervising the management of the process of receiving complaints and suggestions from service recipients, providing guidance and information services about transactions, supervising legal transactions and computerizing municipal departments, following up on the computerized system on a daily basis with municipal departments, and following up on the provision of landline and cellular communications services. Wired and wireless, providing the departments’ needs for hospitality materials, cleaning, stationery, tools, and inks, managing, documenting and archiving records and correspondence, managing the process of destroying files and documents, and ensuring the guarding of municipal sites, facilities and projects. The Bureau.

             Administrative Affairs Department. 

             Legal Affairs Department.   

             Department of Computer and Information Technology.

             Department of Supplies and Warehouses.                                      

             Public Service Department.

Tasks of the Directorate:

1. Creating the appropriate natural conditions for a good workflow.
2. Supervising the work of the computerized programs you need electronically.Municipality departments and regions.
3. Continuously striving to develop advanced technological programs and systems that serve the work of the municipality to automate transactions electronically via smart phone applications.
4. Follow up on circulars and decisions issued by the mayor and supervise their communication.
5. Provide legal opinions on all transactions and cases that are referred to the legal department.
6. Follow up on transactions and cases that are referred to the legal advisor at The municipality.
7. Managing the process of receiving complaints and suggestions from service recipients, and providing guidance services and inquiring about transactions.
8. Following up on the provision of landline, cellular, wired and wireless communications services.
9. Securing the departments’ needs for hospitality and cleaning materials, stationery, tools, and inks, and managing, documenting, and archiving records and correspondence.
10. Practical management Destroying files and documents and ensuring security of municipal sites and facilities.
11. Reserving halls in coordination with the Public Relations and Media Unit, and providing hospitality for meetings held in the municipal hall.
12. Archiving official books.
13. Implementing the government correspondence system.
14. Issuing official books with an outgoing number and receiving books and external correspondence with an incoming number from the Bureau Department.
15. Distributing books. Official information through the postman and liaison officerApproved by departments and institutions.
16. Inventory and warehouse management such as ordering, receiving, storage, handling, inventory and distribution.
17. Increasing the efficiency of the inventory management process to ensure maintaining the optimal inventory level.
18. Securing the municipality’s needs for supplies and services through the purchasing committee approved by the municipality.
19. Providing guarding of all municipal buildings and projects at all periods.